Privacy Policy

Privacy Policy

Effective Date: March 2026
Website: www.bitz.co.za

1. Introduction

Bitz (Pty) Ltd (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.


2. Information We Collect

We may collect and process the following information:

  • Personal Information
    • Name and surname
    • Email address
    • Contact number
    • Company name
  • Technical Information
    • IP address
    • Browser type and version
    • Pages visited and time spent on the website
  • Service-Related Information
    • Enquiries submitted via contact forms
    • Requests for quotes or support

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support
  • Provide and manage our services (CCTV, surveillance, access control, and infrastructure solutions)
  • Improve our website and services
  • Send relevant business communications (only where appropriate)
  • Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers who assist in operating our business
  • Legal or regulatory authorities, when required by law

All third parties are obligated to protect your information.


5. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

  • Loss
  • Unauthorised access
  • Misuse or disclosure

6. Your Rights

In terms of applicable data protection laws (including POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.


7. Cookies

Our website may use cookies to enhance your browsing experience.

You can choose to disable cookies through your browser settings, although this may affect functionality.


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.


9. Retention of Information

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal obligations

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Bitz
Email: info@bitz.co.za
Phone: 0836402274
Address: 1095 Ben Swart Street, Villieria, Pretoria